Feature: Interview with Jo Bacon and Helen Bullock
Jo Bacon and Helen Bullock are joint heads of the Behavioural Insights team at the Department for Transport (DfT). In this interview they talk about their careers and current roles as well as how the job sharing arrangement works in practice.
Why did you chose social research as a career?
Helen – After completing my undergraduate degree in History, I embarked on a PhD programme where I was introduced to the wonderful world of social research methods and was instantly hooked. I became a Government Social Researcher in 1996, working on housing and homelessness issues in the then Department of Environment. I instantly recognised that as a Government Social Researcher, particularly designing research to shape policy decisions, I had found my perfect job! Several years on, and after working in a range of Government Departments, I am now at the Department for Transport.
Jo– I was working as a property market analyst and one day got chatting to someone who worked in government social research. I immediately knew that was what I wanted to do, so I gave up my job to do a full-time Masters degree in Social Research Methods. After that, I joined the Office for National Statistics, managing a large-scale social survey. I was attracted to a more policy-focused role, so I moved to the Department for Work and Pensions to work on welfare to work issues, then to the Department for Transport. Like Helen, what I love about being a government social researcher is the intellectual challenge of research design and analysis combined with the opportunity to make a difference to policy.
What is your current role?
We are joint heads of the Behavioural Insights team at the Department for Transport. Our team is based within a larger team of DfT social researchers. Our role is an exciting one that has involved promoting the use of behavioural insights across the Department, and ultimately establishing our team as the centre of expertise on behaviour change. Recent outputs include a Behavioural Change Toolkit, and a segmentation study of individuals (see http://www.dft.gov.uk/publications/behavioural-insights-toolkit http://www.dft.gov.uk/publications/climate-change-transport-choices-segmentation. We are currently working on a number of areas, such as applying behavioural insights to promoting the take up of electric vehicles and a potential segmentation of businesses.
How does the job sharing arrangement work in practice: what are the pros and cons?
We’d worked in the same unit (though in different teams) at DfT for a few years before the job share came about. The job share started when we each returned from maternity leave on a part-time basis. There are different models of job-sharing, ranging from roles that involve shared objectives, responsibilities and accountability, to job splits (that in many ways are two part-time jobs being undertaken in parallel). Our particular model is closer to the former model – although the majority of our objectives are shared, we still have scope to pursue individual goals. This arrangement works really effectively for us. There are a number of factors that have helped: we have similar levels of experience and, importantly, we trust each other’s judgement and decisions. Good clear communication is also important. We provide each other with clear handovers, enabling each other to quickly get up to speed with what has happened while the other is away.
There are many advantages to job-sharing, both to the job-sharers and the employer. It opens up high profile jobs that would be more difficult to undertake on a part-time basis. We also think that it’s a classic case of two brains being better than one, and we both value being able to use each other as a sounding board to inform key decisions. The arrangement also makes us more resilient if ever there are unexpected absences.
It's hard to identify any significant problems, and the advantages definitely outweigh any disadvantages. The one day a week that we are both in the office is always incredibly busy with meetings, but we have got better at only doubling up at meetings where our combined presence is absolutely essential.
Do you see this as being a long term arrangement ?
Of course, there will be factors arising over the coming years that might mean that a job share is no longer appropriate for our needs, but for the moment the arrangement is working well, so we hope it will continue for a good while yet.
What advice do you have for anyone considering a job share to fill a social research role?
Job-sharing is working really well for us, and so we would definitely encourage part-time workers to consider job-sharing if appropriate to their circumstances. Our impression is that there are lots of part-time social researchers out there who would be interested in job sharing. It would be great if there was some way of putting potential job share partners in touch with each other.
The key selling points for employers must be increased ability to attract and retain experienced high calibre staff and the higher levels of resilience and flexibility that having two people can offer.
Interview by Gillian Smith